What are the red flags of this scam?

Courier companies never call to say your parcel contains illegal items • You are 'transferred' to a person claiming to be a police officer or CBI official • You are told to pay immediately to prevent arrest or to 'clear the parcel' • Caller knows your name or partial address — data obtained from leaked databases

What should I do if this happened to me?

Hang up — do not engage or confirm personal details • If you are concerned, contact the courier company through their official website or app — not the number the caller gave • Do not pay any 'fine' or 'clearance fee' • Do not share Aadhaar, PAN, bank account details, or OTPs • If you installed any 'support' or 'server' or 'refund app' or remote-access app at the scammer's request (AnyDesk, TeamViewer, Quick Support, etc.), run free SeraphSecure (https://www.seraphsecure.com) to detect and remove it. • Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).

CRITICAL delivery Share

FedEx or Blue Dart calls about drugs or a fake passport in your parcel

Caller pretends to be a courier company saying a package sent from your address contains contraband. They connect you to a fake police officer demanding payment to avoid arrest.

Also known as: courier parcel scam, FedEx narcotics call, customs drugs parcel fraud, Blue Dart scam

Already happened to you? Do this in the next few minutes

Call 1930 now

1 Call 1930 — the national cyber-crime helpline — right now. The sooner you report, the better the chance of freezing the money before it moves.
2 Call your bank to freeze the account and block the card immediately. Use the number printed on your card, never a number from the message or caller.
3 File a report at cybercrime.gov.in and keep every message, screenshot, and transaction ID.
! If you installed any "support", "server", "refund", or remote-access app at their request (AnyDesk, TeamViewer, Quick Support, etc.): disconnect the internet now, then run free SeraphSecure (https://www.seraphsecure.com) to detect and remove it.

What to do right now

1 Hang up — do not engage or confirm personal details
2 If you are concerned, contact the courier company through their official website or app — not the number the caller gave
3 Do not pay any 'fine' or 'clearance fee'
4 Do not share Aadhaar, PAN, bank account details, or OTPs
5 If you installed any 'support' or 'server' or 'refund app' or remote-access app at the scammer's request (AnyDesk, TeamViewer, Quick Support, etc.), run free SeraphSecure (https://www.seraphsecure.com) to detect and remove it.
6 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).

Was remote-access software installed?

If a scammer asked you to install AnyDesk, TeamViewer, Quick Support, or any remote-access app, your device may still be compromised.

Run SeraphSecure to detect and remove it →

Red flags

⚠ Courier companies never call to say your parcel contains illegal items
⚠ You are 'transferred' to a person claiming to be a police officer or CBI official
⚠ You are told to pay immediately to prevent arrest or to 'clear the parcel'
⚠ Caller knows your name or partial address — data obtained from leaked databases

Known variants

Doorstep parcel OTP fraud: parcel arrives at victim address they never ordered; delivery person asks for OTP to cancel it. Sharing the OTP lets scammers access UPI and banking apps. I4C recorded 14,782 courier-scam FIRs Jan–Mar 2026 with ₹347 crore in losses.

Last seen: 7/12/2026
Fake parcel SMS + phishing portal: bulk SMS claims India Post/DTDC delivery failed, links to a fake courier site harvesting card, CVV and OTP for a small 'rescheduling fee'. Physical variant: real parcel arrives with a QR claiming a lucky-draw prize — QR leads to UPI fraud or APK. I4C flagged QR-UPI as Q1 2026's fastest-growing fraud.

Last seen: 7/12/2026
Food delivery OTP fraud: caller poses as Swiggy or Zomato customer care or delivery agent, claims order was cancelled or refund is due, requests the OTP sent to victim's phone 'to process the refund.' OTP authorises an outgoing UPI payment. Scammers often call right after a real order is placed using leaked order data.

Last seen: 7/12/2026

Already happened to you? Do this in the next few minutes

What to do right now

Red flags

Known variants

Sources